What is Website Maintenance?

Many times, a company or individual will design or create a website for a business and then make you wait weeks for updates to your site. Other companies offer to provide you with a website, and then expect you to manage complicated changes and updates using an even more complicated and costly CMS (Content Management System).

Website maintenance is the largest part of our customer service work – done behind the scenes to help keep your site online and up to date with quick turn around time and reliable, discreet service. We can coordinate all of your web services including maintenance & hosting!

Some small businesses and companies can’t afford to have a trained, full-time person on staff to make changes and updates to their website once a month. Mirror Images can provide maintenance services for your business website, at an affordable rate, as needed.

Pre-purchased hours services give you or your company a lower rate and priority service. Turn-around time on basic changes or updates is 24-48 hours, and in most cases the work is done the same day! Sites not hosted on our servers are required to pre-purchase hours.

Available Maintenance Services

Maintenance Services On-Request

Only available to Mirror Images hosting customers.

No contract or deposit required. Submit your request for updates to your site and have the work completed within 72 business hours. Work is billed at $55 per hour, with a minimum charge of $30*. Work requested to be completed after business hours, on weekends or holidays will be charged at $65.00 per hour with a minimum charge of $40.00. Work is released to your website after invoice has been paid in full.

*You may be asked to pay the minimum charge to start work.

Prepaid Maintenance Services

Mirror Images Hosting not required. Priority Service. Requires pre-purchase of hours.

Work requests are completed within 24 business hours and deducted from your purchase at a rate of $40, $45, or $50 per hour. There is a minimum charge of $25 per session. After business hours, weekend or holiday rates same as above. Work is immediately available on your website. Other terms apply.

Clients not hosted with Mirror Images are required to pre-purchase hours.

Please contact Mirror Images for more details & to setup about maintenance contracts.