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Affordable, Reliable Web Services by Mirror Images
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FAQ TOPICS

What if the work I request exceeds the amount of my deposit?

Charges for hours that exceed the amount of your deposit will be billed at your contracted rate, up to 1 hour over and above your retained hours. Additional time after that first hour will be billed at $55.00 per hour. Additional hourly charges will be due within 10 days of the completion of requested work.

More Website Maintenance questions...

1.) What are "maintenance contracts"?

2.) Do I have to host my site with you to get a maintenance contract?

3.) How long is my maintenance deposit good for?

4.) How will I know how much is left in my account at any given time?

5.) What if I want to cancel my maintenace contract before my money runs out?

6.) What if the work I request exceeds the amount of my deposit?

7.) How often do I need to renew my maintenance contract?

8.) What is your minimum charge for maintenance services?

9.) How do I submit changes for my website?

10.) What is included in your maintenance?

11.) What is NOT covered by my maintenance deposit?

12.) Do I need a maintenance contract to have you work on my site?

13.) Who has priority when it comes to your maintenance services?

14.) What is the minimum deposit for a maintenance contract?

15.) You sent me an invoice for changes to my website, but they do not show up on my website. Why?

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