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Affordable, Reliable Web Services by Mirror Images
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FAQ TOPICS

If I stop my hosting in the middle of billing cycle, what kind of refund can I expect?

Prorated Refunds on cancelled web hosting will be calculated by deducting the highest monthly charge in full for each month and partial month used in your billing cycle from your last hosting payment up date of the removal of your site from our DNS and servers, less a cancellation fee equal to one full month of service at the highest monthly charge. Setup fees, domain registration and domain renewal fees are non-refundable. Refunds are only issued via PayPal to your billing email address or by check to your postal billing address within 10 days of your written cancellation of service request.

More Billing questions...

1.) When are hosting invoices issued?

2.) When are hosting invoices due?

3.) What credit cards or payment types do you accept? (Payment Options)

4.) What are the billing terms for maintenance to my website?

5.) How can I save money on my hosting charges? (Discounts)

6.) How can I save money on my web site maintenance?

7.) Do you offer paper invoicing?

8.) I never received my invoice notice. Why?

9.) How do I change my billing address and/or email information?

10.) HEY! Where did my website go??? There is a page there that says I'm having temporary difficulties.

11.) If I stop my hosting in the middle of billing cycle, what kind of refund can I expect?

12.) Why can't my billing email address be associated with my domain name?

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