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FAQ TOPICS

How do I recover my EMAIL or other password?

Contact our office by email, from the email address used for billing on your account, or by telephone. Your password will be reset and emailed to you at your billing email address. (Your billing address will not be an address FROM your domain.)

For security reasons, we cannot issue a password over the telephone. Passwords will only be sent to the confirmed account email address.

More Email questions...

1.) What is POP email?

2.) How many email accounts can I have with my website?

3.) What is a "forwarded" email address?

4.) How do I set up my email application to retrieve and send email?

5.) What is SMTP?

6.) I'm having problems sending email with Outlook or Outlook Express. Why?

7.) I am having problems sending mail with domain account and I use Earthlink, Comcast or AOL to connect to the internet.

8.) Why do I have a quota (limit) on my email and does it count towards my website quota?

9.) Can I increase my email quota to something over what my current limit is?

10.) SPAM SPAM SPAM! I'm sick of the spam I'm receiving! Can't you do anything about it?

11.) How do I add new email accounts to my domain?

12.) I'm trying to send a group email, or an email with many recipients, and I keep receiving an error.

13.) How do I recover my EMAIL or other password?

14.) Why does my catchall address point to "trash_mail"?

15.) I am trying to send (or receive) a large file by email - but it won't go through. Why?

16.) I received an email from an email address that doesn't exist on my domain with a virus attachment. What's up with that?

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